Alerts — User Guide

Draft for review. The article content in this guide is migrated and unchanged. The introduction and the short lead-in paragraph at the top of each section are newly written and are marked “New text — pending review” — nothing in them has been approved yet.

Alerts watch the market so you don’t have to: price and volume alerts on single symbols or whole watchlists, plus notifications tied to the positions you hold.

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Setting up and using alerts

New text — pending review

The full alert feature — methods, operators, watchlist alerts, editing — and the two kinds of position notifications that go with it.

Alert Functionality (Premium Desktop Feature)

Alert Functionality

Alerts can greatly improve trading effectiveness by notifying you on a potential trade opportunity and help you decide when to manage, enter or exit a trade. Set up Alert notifications based on Last Price, Volume, $ Change, % Change, or % Offset.

If you’ve logged into the platform with either Streaming Quotes or RealTime Quotes through a linked brokerage account *within the last 30 days* – Alerts will be Real Time.

Receive alerts on your mobile device when you have the app loaded and notifications enabled. Due to space available on mobile devices, triggered alerts will be abbreviated but will notify you when your set criteria is reached.


Alert Icons
The alert bell icons: add alert (bell with +), active alert (outline bell), triggered alert (ringing bell), triggered and read (solid bell), and snoozed (bell with Z)
  • Add (+) New Alert – This icon is located on the symbol Quote Box
  • Hollow Bell – Active Alert, not triggered
  • Shaking Bell – Triggered alert, not yet viewed
  • Solid Bell – Alert triggered today, already viewed
  • Paused (z) or Used Alert – located in Alert Management Page

Set Your Alert

Click the Alert Icon, located on the symbol Quote Box and as shown on the Option Tab for the Chain or Strategy Template. The symbol, Score Icons, Last Price, $ and % Change automatically fill in. To complete the rest:

  • Select Method: 23 to choose from! See list below
  • Select Operator: Above/Equal To or Below/Equal To
  • Enter Value: $, % or Quantity (Quantity example: 11,000,000 or 11M)
  • Select Expiration: Valid up to 6 months. Click on Calendar Icon to navigate months
  • Add Notes, if desired
  • Click Save

An Information notification appears: Alert Successfully Saved

The Information dialog:

Alert Management

Manage your Alerts by going to: Research Tab>Alerts.

From this page, you can modify or remove alerts, view unread triggered alerts in one location and view prior alerts.

  • Select Method: See List on right
  • Select Operator: Above/Equal To or Below/Equal To
  • Enter Value: $, % or Quantity (Quantity example: 11,000,000 or 11M)
  • Select Expiration: Valid up to 6 months. Click on Calendar Icon to navigate months
  • Add Notes, if desired
  • Click Save

An Information notification appears: Alert Successfully Saved

The alert Method drop-down: Change %, Change Abs, Volume, SMA 5 to 200 Day, EMA 10 to 400 Day, Bollinger Upper/Lower Band, Keltner Upper/Lower Channel, 6 Mo Low/High, and 52 Week Low/High

Active Alerts

This table lists all active alerts including:

Trigger notification – A bell icon appears if alert was triggered
Delayed Alert icon, if applicable
Settings – Method, Operator, Value
Expiration Date – Alerts can be active for up to 6 months
Notes
Ability to modify or remove from list


Alert Notifications

In addition to platform notifications, as long as you allow notifications, alerts can be sent to your computer or mobile device even if you are not logged into the platform.

Hollow Bell
A quote tile with the alert bell icon beside the price

The Hollow Bell indicates this Alert is Active, but has not been Triggered will appear next to the symbol whether on the QuoteBox in Research or on a Watchlist .

Ringing Bell

The Ringing Bell icon indicates the alert has been triggered and notification sent out. The highlighted area on the Quote Box or where it appears on a Watch List allows you to access the alert notification by clicking on the bell.

This display will show until the alert is read either from a Watch List, Quote Box or the Alert History section of the Alert Page.

Solid Bell
A quote tile with the darkened bell icon showing its alert has triggered and been read

Once an Alert is read or “Marked As Read” on the Alert Notification page, the icon becomes a Solid Bell.

Clicking on the icon will still display the triggered alert until the next Market Day.


Alert History

This section displays triggered alerts for the time period selected: Today or All. The highlighted entries are Unread Notifications – the notices were not clicked on from the platform.

Click “Mark All as Read” to update entries.


A note about Real-Time & Delayed Alerts

Note: There are two ways 15 minute Delayed Alert Notification applies with Alerts:

1. If it’s been more than 30 days since a linked brokerage account with RealTime Quotes has been logged into – OR – the platform does not have Streaming Quotes.
2. OTC stocks will show as delayed, regardless of RealTime or Streaming Quotes

One of two notices will appear for each Alert.

The two alert notification footnotes: *This qualifies for Real Time Alert Notification, and *This symbol only qualifies for 15 min Delayed Alert Notification

Open as article: Alert Functionality (Premium Desktop Feature)

Trade Position Notifications – Premium Feature

Want to receive weekly emails of Expiring Positions, Upcoming Earnings and/or Dividends on existing trades you have in your accounts?

This Premium Feature allows you to do just that in a 2-part process:

First: Click on the Envelope Icon at the top of the platform screen: Envelope icon with unread-count badge

Go to “Notification Settings.”
Provide your email address(es).
Select Notifications you want to receive.

Click “Save”.


Next: On your Portfolio Accounts, go to the Account Summary Page and Toggle the switch to the On position.

Repeat this process for each Account you want emailed Notifications.


Expiration Notifications will be emailed 2 days in advance.

Each Monday, prior to Market Open, an email will be sent where there’s an Earnings or Dividend for any of the positions in the account(s) you have activated.

The Notification Center will list what has been emailed to you for each account you have activated.

The Account Name and associated Color Tag will be displayed on each Notification and allows for quick identification.

Each Monday, prior to Market Open, an email will be sent where there’s Earnings or Dividend for any of the positions in the account(s) you have activated.

The Notification Center will list what has been emailed to you for each account you have activated.

The Account Name and associated Color Tag will be displayed on each Notification and allows for quick identification.

Open as article: Trade Position Notifications – Premium Feature

Position Notifications

When you Enable and Activate Account Notifications, you’ll receive emails on upcoming activity that may affect your existing positions.

  • Upcoming Earnings – Monday Morning via Email
  • Upcoming Dividends – Monday Morning via Email
  • Option Position Expiring – Two days prior via Email

To begin, locate and click on the Envelope Icon at the top of the platform page, next to your Username:

Envelope icon with a red unread-count badge at the top of the platform page

Follow the steps as outlined and illustrated:

  1. Click on Notification Settings
  2. Add your email (Optional: Add 2nd email)
  3. Check/uncheck Categories
  4. Click “Save”

The settings can be updated at anytime by following the above steps.


Next:

For each account you want to receive notifications on, toggle the switch located on the Account Summary tab to the “On” position as shown in the graphic.

**Without this step, you won’t receive the notifications.**

Expiration Notifications will be emailed 2 days in advance.

Each Monday, prior to Market Open, an email will be sent where there’s an Earnings or Dividend for any of the positions in the account(s) you have activated.

The Notification Center will list what has been emailed to you for each account you have activated.

The Account Name and associated Color Tag will be displayed on each Notification and allows for quick identification.

Open as article: Position Notifications


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