Skip to main content
How Can We Help?

Search for answers or browse our knowledge base.

Documentation | Demos | Support

< All Topics
Print

Enabling Notifications

Posted
Updated
BySupport Team
Table of Contents

Below is a general guide to enabling Notifications on your Desktop/Laptop and Mobile devices.

Please note: Settings/Configurations vary by device. It is important for you to be familiar with your system/device. When in doubt, refer to the Help function on your computer/phone. An internet search of ‘How do I…” for your device is also helpful.

Macs

  • Open the Apple Menu
  • Select System Preferences
  • Select Notifications
  • Select Browser
macOS Apple menu open with System Preferences circled

Hint: While on the platform, click on the Lock Icon in the browser bar to check status of/enable notifications.

Browser address-bar lock icon with annotation: “Click to check status/enable Notifications”

Customize how you want Notifications to display.

  • Allow from Browser
  • Banners or Alerts
  • Allow Sound
  • Sort functions – how often, when, what, etc.
macOS Notifications preferences for Google Chrome: Allow Notifications enabled, alert style set to Alerts, with lock screen, preview, sound, and badge options
Banners appear in the upper-right corner and go away automatically; Alerts stay on screen until dismissed.

iPhone/iPad

Follow illustrations: Settings>Notification>App>Customize

iPhone Settings with the Notifications row highlighted
iPhone notification settings for Trade Tool: Allow Notifications on; Lock Screen, Notification Center, and Banners checked
Set Banner Style to “Persistent” so alerts stay on screen.
iPhone Trade Tool notification settings with Sounds, Badges, Show Previews, and Notification Grouping options

PCs

  • Click the Windows Icon to access PC Menu
  • Select Settings>System
  • Select “Privacy & Security” on the next window
  • Under “Notifications”, select either “Allow” or “Ask”

Hint: While on the platform, click on the Lock icon in the browser to check the Notification status

Windows Start menu with Settings highlighted, leading to Settings > System (Display, sound, notifications, power)
Browser address-bar lock icon with annotation: “Click to check status/enable Notifications”
Chrome Settings > Privacy and security with the Notifications permission set to Allow (options: Ask, Allow, Block)

Android/Tablets

Follow illustrations: Settings>Notifications>Apps>Customize/Manage

Android Settings with Notifications highlighted (App notifications, Status bar, Do not disturb)
Android App notifications list with the Trade Tool toggle switched on
Turn the Trade Tool app’s notifications toggle on.
Android App info for Trade Tool with Notifications set to Allowed